Technical Assistance
The following are the most common questions asked by our customers regarding technical assistance. However, if your question is not listed below feel free to contact us to receive an answer to your question.
Can I access your website on my mobile device?
Your website looks different on my computer. Why?
When I tried to register, it said my email was already in use. Why?
How can I change my selected state on your website?
I was unable to print my notary forms at checkout. What should I do?
My online course isn't working. Why?
I’m having trouble accessing parts of the website. What’s wrong?
My account and shopping cart aren't working right. What's wrong?
What browser works best?
To get the best results when using our website, you will want to always use one of our supported browsers. We currently support: Apple Safari, Google Chrome, Mozilla Firefox and Opera.
Important: Internet Explorer (IE) has been removed from our list of recommended browsers. This decision came after Microsoft announced it would no longer support older versions of the browser. We are not confident that IE 11 will provide you the best user experience as Microsoft's own cybersecurity experts said, "We’re not supporting new web standards for it and, while many sites work fine, developers by and large just aren’t testing for Internet Explorer these days."
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Can I access your website on my mobile device?
Yes, our website will work on any mobile device with web browsing capabilities via an active data plan through a wireless carrier or a Wi-Fi connection.
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Your website looks different on my computer. Why?
You may be using a browser not supported by our website. To get the best results when using our website, you will want to always use one of our supported browsers. We currently support: Apple Safari, Google Chrome, Mozilla Firefox and Opera.
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When I tried to register, it said my email was already in use. Why?
Our website only allows one registration per email address. We do this to avoid confusion, and to protect each person's account. You may have registered before at Budget Notary. To see if you already have an account, try logging in. Click on "Forgot Password" on the login page and provide your email address to reset your password. If you are unsuccessful at retrieving your login information, please contact us at 877.298.8274 or This email address is being protected from spambots. You need JavaScript enabled to view it..
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How can I change my selected state on your website?
You can change your state in the header of our website. Click on the drop down menu near our logo to select a new state.
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I was unable to print my notary forms at checkout. What should I do?
You should be able to access your Florida notary documents by logging into your profile and clicking on the notary application icon. If needed, we can email the documents to the email address we have on file for you. Please contact our notary Customer Service department at 877.298.8274 or This email address is being protected from spambots. You need JavaScript enabled to view it. if the issue persists and you are unable to access your notary documents.
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My online course isn't working. Why?
First, please verify you did purchase the notary education course. Once you have verified your course purchase, please make sure you are using a browser that isn’t Internet Explorer. JavaScript and cookies should be enabled on your browser. To get the best results when using our website, you will want to always use one of our supported browsers. We currently support: Apple Safari, Google Chrome, Mozilla Firefox and Opera. If you are still having issues, please contact our Customer Service department at 877.298.8274 or This email address is being protected from spambots. You need JavaScript enabled to view it..
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I’m having trouble accessing parts of the website. What’s wrong?
If you are having an issue using our website, it could be for a number of different reasons. First, check your browser, and ensure you have the most up to date version. We do not recommend using Internet Explorer. Second, check you have cookies enabled on your browser. If you’ve verified that cookies are being accepted, and you’re still experiencing problems with the website, please clear your cookies and cache, close your browser, and try again. If you are still experiencing issues, there could be a temporary problem with our website. If this is the case, we would recommend contacting our Customer Service department at 877-298-8274 or This email address is being protected from spambots. You need JavaScript enabled to view it.. If able, please take screenshots of the issue. They will be very helpful in diagnosing and resolving issues with our website.
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My account and shopping cart aren't working right. What's wrong?
You must have JavaScript and cookies enabled on your computer in order for our shopping cart and account section to work correctly. To enable JavaScript on your computer, go here. You can also try using a different browser or clearing your cookies and cache. If the issue persists, please contact our Customer Service department at 877-298-8274 or This email address is being protected from spambots. You need JavaScript enabled to view it..